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Quick Start Guide
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User Guide
Download User Guide
Frequently Asked Questions
What Are the Dimensions and Screen Size of the SkyCaddie® PRO 4X?
Technical Specifications:
- Size: 4.5" x 2" x 0.62" (116 mm x 55.7 mm x 15.6 mm)
- Screen Size: 4.0"
- Weight: ~5.7 oz (164 g)
- Water Resistant
- Languages Supported: English
Hardware Features:
- Rugged design with enhanced technology for greater accuracy
- Brilliant 4" LCD high-definition color touch screen
- Resolution: 1080 x 540
- Capacitive touch display
- Multi-constellation GPS satellite compatibility
- Connectivity: Wi-Fi, Bluetooth, and USB-C charging
- High-capacity Li-Polymer battery
- Up to 18 hours of continuous use
How do I Connect through Wi-Fi?
There is no need to connect to your computer through USB. Easily connect to WIFI by following the instructions below:
• Power ON & Choose “SYNC”
• Select “Wi-Fi Sync”
• Choose “Set Up Wi-Fi”
• Choose “Network” (Router)
• Login with your Network Password and “Connect”
• Sync Complete/ Select “CLOSE”
Charging the PRO 4X in Power OFF mode (faster charge)
To charge the PRO 4X while it is powered off:
- Ensure that the device is completely turned off.
- Connect the USB charging cable to the PRO 4X and plug the other end into a power outlet.
- After a brief moment, the screen will display a battery charging indicator for approximately five seconds.
To check the current battery level during this process, simply do a quick-press on the POWER button.
Need help? Our Support Team is happy to assist:
📞 US Customers: 866-759-4653
📞 UK & EU Customers: 0800 883 0505
How Do I Load a Membership to My SkyCaddie?
Still seeing notifications to Activate or Renew after purchasing a membership? Here’s how to ensure your SkyCaddie is updated:
Step 1: Activate Your Membership
- Open the confirmation email from your membership purchase.
- Click the “Activate” button included in the email.
Alternatively, you can activate your membership by logging into your account at SkyGolf.com or by calling our support team.
Step 2: Sync Your SkyCaddie
Once your membership is activated:
- On your SkyCaddie, go to the Main Menu
- Select SYNC
- Choose Wi-Fi SYNC to update your device with the new membership status
Need help? We're here for you:
📞 US Customers: 866-759-4653
📞 UK & EU Customers: 0800 883 0505
How to turn on/off Auto Scoring?
- From the Main Screen,
- Select Play Golf
- Choose the Course to Play
- Select Play Now
- Choose Round Options
- Select Auto-Hole> Options ON >OFF> Scoring ON.
- Start Round
How to Register the SkyCaddie PRO 4X
- Power on your PRO 4X.
- On the Home screen, select the “Register” button.
- Follow the on-screen instructions to complete the registration process.
Video instructions available here:
How to register as an existing customer
How long should I allow the PRO 4X to turn on before starting a round?
- Turn on your SkyCaddie PRO 4X outdoors, with a clear view of
the sky, to receive satellite signals. - Give it an initial five minutes before play to download the
latest satellite data used to improve accuracy. - A stronger signal correlates with improved accuracy.
Need help? Our Support Team is happy to assist:
📞 US Customers: 866-759-4653
📞 UK & EU Customers: 0800 883 0505
What is the expected battery life for the PRO 4X?
The PRO 4X is designed for durability, featuring a robust lithium-polymer battery that provides up to 18 hours of golf play and is highly water-resistant.
Need help? Our Support Team is happy to assist:
📞 US Customers: 866-759-4653
📞 UK & EU Customers: 0800 883 0505
How do I lock the screen on the PRO 4X?
- Locking the screen on the PRO 4X is as easy as doing a quick press to the power button.
- Once that is pressed, a red/white lock symbol will appear on your screen so that you know that it is locked.
- To unlock, simply quick-press the power button again.
Need help? Our Support Team is happy to assist:
📞 US Customers: 866-759-4653
📞 UK & EU Customers: 0800 883 0505
Still have questions?
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Live Chat Support
Have a question about your device or account? Simply click on the Chat Now option located in the bottom right of your screen to begin your Live Chat session. A customer service representative will assist you as soon as possible.
LIVE CHAT SUPPORT HOURS:
Monday - Friday: 6:00am - 6:00pm (Central Time)
Saturday: 8:00am - 5:00pm
Sunday: 8:00am - 5:00pm
Please be aware that during periods of high chat volume, you may need to wait for an available agent, even during normal business hours. Our customer service representatives are working to quickly assist all customers in the queue in the order they are received. If the chat option is not available, please wait until the status on the button changes.
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Text Support
Would you like quick and easy text support from your mobile phone? Simply text your question to (601) 691-8693 and one of our customer service representatives will respond as quickly as possible. Perfect if you are on-the-go or at the golf course!
TEXT SUPPORT HOURS:
Monday - Friday: 8:00am - 5:00pm (Central Time)
Saturday: Closed
Sunday: Closed
Please be aware that during periods of high text volume, you may need to wait for an available agent, even during normal business hours. Our customer service representatives are working to quickly assist all customers in the queue in the order they are received.